Acrelore support
Keep the field story moving.
Existing research participants and users can contact us with the device model, software version and a short description of what happened.
Contact
Email ravi@manex.app. Support is provided from Adelaide, South Australia. Please do not email confidential field records unless they are necessary to investigate the issue.
Before reporting an issue
- Record the device and operating-system version.
- Describe the action immediately before the issue occurred.
- Include a screenshot only when it contains no confidential field information.
- Do not send private research material unless requested through an agreed channel.